Last Updated: 12/6/2025
1. Information We Collect
At EziGo Rentals, we collect various types of information to provide you with the best car rental experience:
- Personal Information: Name, email address, phone number, date of birth, and driver's license details
- Payment Information: Credit card details and billing address (processed securely through Stripe)
- Rental Information: Pickup and return locations, dates, vehicle preferences, and rental history
- Usage Data: How you interact with our website, IP address, browser type, and device information
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing your rental reservations and payments
- Verifying your identity and driver's license
- Communicating with you about your bookings
- Improving our services and customer experience
- Sending promotional offers (with your consent)
- Complying with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (Stripe) for secure transactions
- Insurance providers for coverage purposes
- Law enforcement when required by law
- Service providers who assist in our operations
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment data is encrypted and processed through PCI-compliant payment gateways. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
6. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ezigorentals.com
Phone: +61 3 1234 5678
Address: Tasmania Airport, Hobart, Tasmania, Australia